At Alden Town Manor, every employee candidate undergoes an extensive interview process, including an application process, criminal background check, nursing and CNA registry check (if applicable), drug testing, fingerprinting and tuberculosis testing. They also undergo new hire assessments, which identify favorable and caring personality traits.

CDP Certification

All of our memory care professionals are Certified Dementia Care Practitioners® (CDPs). This certification means that our memory care staff members have met the National Council of Certified Dementia Practitioners (NCCDP) requirements, which includes completing a special Alzheimer’s Disease and Dementia Care course. CDP certification demonstrates a deep, personal commitment among our staff to pursue continuing education opportunities and keeping current on best practices in enhancing the quality of life for our residents. As part of this commitment, our staff gets recertified every two years.

A Commitment to Care

Additionally, once hired, every Alden Town Manor employee is provided with initial and ongoing memory care-specific education and training. Our staff learns about the disease process and a wide range of evidence-based techniques and specialized interventions to help them interact and provide person-centered care to residents throughout their journey. All staff is required to have a minimum of 12 hours of continuing education in dementia care annually. Topic areas may include ability-centered care; dignity; individuality and choice; medical needs, including pain management and fall prevention; communication strategies; programming implementation; collaborative care; non-pharmacological behavioral interventions; symptom management and utilizing resources.